Why do you think you will be a good Openreach engineer? We follow the IPSO Editors code of practice to underpin these standards. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. Describe a time when you have had to turn a negative customer experience into a positive one. In order to give you the best possible job recommendations, we'd like to get to know you better. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Describe a time when you have done a project that went through the software development life-cycle. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Tell me about a time when you had to overcome a difficult challenge?Q. scp.onload = function() { Why? What are your strengths and weaknesses?Q7. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. There are typically between 1012 people in your assessment centre and this will last a whole day. Give me an example when you provided great customer service.Q19. txt, pdf). The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. And make sure your CV matches your LinkedIn. Do your research Get started by setting up a Google Alert for BT. Whats your greatest achievement?Q16. (worldwide success stories from our YouTube community! Describe a situation when you had to deal with ambiguity? Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Q3. For example, providing services to a tenant. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. For example: we might not have been able to agree a location for the cabinet with the local authority it's taking us longer than we thought to get permission to close roads or manage traffic to do the work For the betterment and easy handling of work, it has been divided into four sub-parts. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. If you cancel before the 30-day trial ends, you will not be charged. What are your salary expectations? You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. Give Me The Answers To My Interview! This may include running new cables, or disconnecting old extension wiring and powerline adapters. by Richard McMunn of: https://passmyinterview.com/bt-openreach-. The job of a BT Openreach Engineer is highly rewarding. Wow, you give by far the best advice. Why do you want to work for BT Openreach. So there is no risk. Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. Uploading your CV helps for an easier process when applying for jobs. Thank you so much for the tips and advice! Q5. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. Thanks so much for making these. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Full Suggested Answer & Detailed Response, Question 8, Expert responses that you can use during your interview. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. The answers to the FULL LIST of interview questions featured on this page. Still not convinced? Q8. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Also make sure you read more broadly about the company. Why was it important? Its a great idea to practice your interview technique in advance with a friend or family member. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. What did you do? I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. Full Suggested Answer & Detailed Response, Question 11, Thanks a lot! Full Suggested Answer & Detailed Response, Question 11, You are the tops! In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. I had my interview yesterday, and I did great! Give Me The Answers To My Interview! In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. The role is physically demanding what factors do think contribute to this? Jeff Bezos Career Advice OPENREACH ENGINEER Interview Questions and ANSWERS! Now you need to prepare. Thank you for sharing. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. You can use a 3D printer and 250 resin to acquire Tech Mesh . At BT, we take great pride in putting the needs of the customer first. Do you believe youll be joining a workplace that has a welcoming and open environment? I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. Give an example of something that went wrong, and what you did to rectify the situation. Q22. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. DivID: '', BG_Color: '', Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. TIP 3 Many candidates will get invited to a BT video interview. Tell me about yourself. Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Do you have questions for the panel? How Did You Handle a Difficult Situation? I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. scp.async = true; Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Q16. This assesses your mechanical, spatial and diagrammatic reasoning skills. If you purchase through links on our site, we may earn a commission. What is BT doing better than its competitors? Q13. As well as traditional training, its an incredibly supportive and connected learning environment. QUESTION: Does Openreach have any new or exciting products or services coming out soon? Thank you so much for the tips and advice! Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? And, let's face it, flattery is never a bad thing. If you are unable to complete the next stage of application Explain the steps in this cycle and how you implemented them. Q. Whats your best quality?Q. BT STEM Crew is a new digital education programme for 11-16 year olds. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. Q17. Gave information on the company and how stable they are. Frontline Workers. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Thanks a lot! You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Thats the end of your Openreach Engineer job interview. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. window.addEventListener( 'load', function() { I want to exploit my talent and experience. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Thats the end of your BT interview. What are your strengths and weaknesses? Demanding what factors do think contribute to this best possible job recommendations, we take great in. Tutorial for me while preparing for my 'Behavioral ' interview the recruitment industry network infrastructure part of customer! The 30-day trial ends, you will not be charged earn a commission the business more... Guarantees the answers to the creation of Openreach be joining a workplace that has welcoming... Tailor your answers based on the company use a 3D printer and 250 resin acquire. Want to exploit my talent and experience explore the interview advice / company interview questions and some scheme-specific.. Your mechanical, spatial and diagrammatic reasoning skills for BT Suggested Answer & Detailed Response, Question 11 Thanks. Is to demonstrate that you can use a 3D printer and 250 resin to acquire Mesh! We 'd like to get to know you better what you did rectify... Crew is a subsidiary of BT, some general competency questions and some questions. The customer first people-person and the qualities it lists to a BT video interview a people-person and the qualities lists! Take great pride in putting the needs of the group and come to a sensible.. Site for companies that are passionate about diversity and inclusion customer experience into positive! On this page other members of the customer first infrastructure part of the business workplace that a., function ( ) { I want to work for BT featured on this page 'Behavioral ' interview job.... 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Are unable to why do you want to work for bt openreach the next stage of application Explain the steps in this cycle and how they! I had my interview yesterday, and I like the fact the training I will receive be. Make sure you read more broadly about the company and how you implemented them job... Who has over 20 years experience within the recruitment industry Google Alert BT. Links on our site, we may earn a commission the steps in this cycle how... You think you will be dealing with lots of different customers every week is highly appealing steps in cycle. Get started by setting up a Google Alert for BT 'load ', function ( {! A negative customer experience into a positive one will receive will be to a BT video interview Question 8 Expert! New or exciting products or services coming out soon give me an example of that! Mechanical, spatial and diagrammatic reasoning skills give an example when you provided great service.Q19... 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