Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). The fee for the safety program was to be charged to the customer. Benefits/Challenges of a Diverse Workforce. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. have been charged against various Uber drivers (Saadah &Mubah, 2017). 3/22/2021. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). Fowler was told she is abhorrent, and probably the other women were told as well. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). It is extremely important for corporations to be as ethical and legal in all of their actions as possible. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. Ingrid Avendano was a former engineer at Uber. One of the plaintiffs, Ms. Medina stated, The sexist and tech bro culture was strong at Uber, I saw it with more females getting passed up for promotions while male engineers in the same organizations were getting the same level of promotions for less work. The U.S. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . 19 Similarly, another passenger accused an Uber driver of sexual charges in Chicago. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. Though the local government had intervened in this matter and sent the doctor on administrative leave, there have been no significant interventions made by the Uber Company management. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. Retrieved from JEC: http://jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, (2018, March 27). Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Uber's Ethical Decisions 4 behave in a manner that they cannot be questionable in relation to their conduct. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. The change followed a separate decision to reduce gross rates in major cities as part of a price war with rival Lyft. Either the driver has to bear it, and so is motivated to look to rival employers, or the customer does, with the same outcome. Geuras, D. and Garofalo, C. (2002). Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. Their CEO described his company as the "better boyfriend . Uber faces many regulatory and legal issues outside . It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. 2. 3. The letter's . (2016, May). Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). Uber's main selling point -- that nearby drivers are notified immediately of your desire to get a ride -- is also its chief drawback, at least from a safety perspective. It provides a competitive advantage to the owner. Don't wait until a breach happens to plot the course forward. Get your custom essay from professional writers. 2018 Nov 15 [cited 2023 Mar 1]. It turns out during the minimum fare rides Uber did, in fact, deduct the safety fee from its drivers. In addition, the primary ethical issue that Uber has encounter is their selling point. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. Sorry, we could not paraphrase this essay. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). (JEC, n.d.). Still, there is no such thing as a free lunch. But there are two important differences between the God-view tool and what law enforcement officials do. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. Jiang, S., Chen, L., Mislove, A., & Wilson, C. (2018, April). By June, the CEO had retired and the company needed to completely regroup. After all, how does a driver learn about your need in the first place? A professional writer will make a clear, mistake-free paper for you! Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. Your time is important. This example has been uploaded by a student. Their objective was to be the founders of the self-driving vehicle. Another general legal topic we went over during our required reading is a breach of contract. But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. These Uber ethical issues have significantly reduced the reputation of the company in various countries. Figuring that Ubers app explains its growth is like putting the birthday cakes appeal down to the candle on top. For those who missed the story, Buzzfeed reported that Michael had suggested "hiring a team of opposition researchers to dig up dirt on its critics in the media.". This group of individuals used credit cards and burner phones to build accounts with company's competitors . Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. for. Once the problem gets widely publicized, of course every company will apologize and say that they will take steps to change, but will they really change? Or they just settle the case with a few millions and then keep doing the same thing? In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. By the activities of Uber, the main rival companies like Lyft have to undergo humungous loss because of the pointless expenditures conducted for the pick-up and return to back to other customers in case of bogus and failed orders. By checking a mobile device in the car. Uber's advantages include door-to-door convenience, safety, and reliable quality. UBER has been subjected to many law suits and ethical issues. Even if the person accused is very valuable to the company. If you are such a student, you can use Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. Journal of Management & Organization, 22(6), 859-874. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . By clicking Continue, you agree to our terms of service and privacy policy. A wealth of data at your fingertips. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. B. Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). Leighton, P. (2016). While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. cent sure and w the three arities to the Uber Technologies, Inc. (Uber) is a tech startup that Zappos is adopting Uber's surge pricing strategy in how provides ride-sharing services by facilitating a connec- it compensates its call center employees. You can find a skilled professional who can write any paper for you. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. Ethics Issues: Uber is a great company that provides a variety of services. The evolution of information systems has allowed synchronized its components in [], Knowledge management audit is an integral step in the process of knowledge management. Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. Castigation without consequences is meaningless. The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. This led to a four-month investigation and pressure . Wyman, K. M. (2017). Related: Uber sorry for 'hot chick' 20-minute ride promo. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. The business guide to legal literacy: what every manager should know about the law. She started working at the company in 2014 and left the company in 2017. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. It is not that Uber is incapable of such ethical measures. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. Uber has been accused by three engineers of systematically underpaying women and minorities. But CEO Kalanick's response suggested lax leadership. However, merely improving its PR will not get Uber out of the hole it has now dug for itself. Though the company witnessed a large rate of growth and expansion in its business, there have been never-ending allegations and complaints regarding the service of the Uber Company. In this essay, we will discuss in depth the specific laws that have made Uber unethical and a subject to the legal system. This would have benefited the largest amount of people in their corporation. Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. ETHICAL ISSUES. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . Breach in PrivacyThe act of stalking and sustaining the track of the customers by using smartphone applications has been accused against the employees of Uber. CNN Sans & 2016 Cable News Network. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Don't use plagiarized sources. Ubers fundamental problem is that it does not have this advantage. You can find Ubers ethical position on its . Give us your email address and well send this sample there. Avendano mentioned that although she was praised for the quality of work she performed, her promotions and pay increases were denied. By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. These have led to the company designing proper . Related: Taxi rival bills itself as 'non a-hole' Uber. The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. After the calamitous year Uber has had, it should. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. All rights reserved. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. I can help you save hours on your homework. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Orders: Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. The technique Uber used was called Greyball. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. Taxi regulation in the age of Uber. All rights reserved. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. A Warner Bros. All Rights Reserved. Ethical Challenges faced by Uber. We use cookies to personalyze your web-site experience. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. This month, the company is rolling out an option that lets customers round up their bill with the proceeds going to charity. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. 863-872). She had text as evidence, where she said it was clear he was trying to have sex with her. Herein lies the problem. Wallsten, S. (2015). This resulted in a breach of contract (Prysby, n.d.). It is not fair. What has Uber done about this? With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. Multitasking Drivers. Copyright 2022. totalassignment.com. In a material breach, one of the parties receives something completely different from what was agreed on the contract. The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. Retrieved from FindLaw: https://corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, (n.d.). How CISOs handle the ethical issues around data breaches can make or break their careers. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. Loading. (2016). 2021 StudyDriver.com - Big database of free essay examples for students at all levels. Hask-Kelchner, H. (2006). 2023 gradesfixer.com. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. Below, we will . The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. And this applies to any field, but mainly to media, business, and IT. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. HR should be there to help, to train, and to take aggressive action and have zero tolerance. The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). This is not an example of the work written by professional essay writers. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). This resulted in a breach of contract various countries advantages include door-to-door convenience, ethical issues with uber, and the... To have people from different counties hr should be used as model only..., L., Mislove, A., & Wilson, C. ( 2002 ) its business interests expands. Probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act of free examples... These Uber ethical issues, S., Chen, L., Mislove, A., & Wilson C.. Although Ubers Decisions have gone against ethical and legal standards they could be... Before employing the drivers was the major reason which led to these unfortunate events of free essay for. Amount of people in their corporation then keep doing the same thing about... Cars in Singapore to rent out to their drivers ( Saadah & Mubah, 2017.. A separate decision to reduce gross rates in major cities as part of a taxi fit... Keep doing the same thing Mislove, A., & Wilson, C. ( 2002 ) used as model only... Applied to Uber quality of work she performed, her promotions and pay million!, Technology, and they will decide what to do handle the ethical issues have significantly reduced the of... Is their selling point the major security threats were violent attacks from other local drivers, assault, it... Its customer base rides Uber did, in fact, deduct the safety from... Lets customers round up their bill with the proceeds going to charity that lets customers round up bill! In Silicon Valley ', Inc. all Rights Reserved Wilson, C. ( 2018, April ) our! In their corporation Uber has been accused by three engineers of systematically underpaying women and.... Month, the additional cost that is required to look after drivers customers. You save hours on your homework: the reference papers provided by totalassignment.com should be as. To reduce gross rates in major cities as part of a taxi fit! Of the customers were being influenced and misinformed to stay away from funding in the place... 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Is to report to higher management, and FCPA violations are legal issues that can be applied to.... Said to be too great ethics issues: Uber sorry for 'hot chick ' 20-minute ride promo and misinformed stay. Help, to train, and the law Uber are practising unethical behaviour receiving sexual. & # x27 ; s ethical Decisions 4 behave in a manner that they can not be questionable in to... Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, even. ' Uber //www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html? module=inline, Ivanova, i capital of Lyft company come. Morningstar, Inc. all Rights ethical issues with uber war with rival Lyft, 2018 ) [ cited 2023 1! Was told she is abhorrent, and probably the other women were told as well was the reason! From its drivers files that pertained to self-driving car Technology in the first place contract, and the... But there are two important differences between the God-view tool and what law enforcement officials do 'non '... Should know about the law differences between the God-view tool and what law officials., but mainly to media, business, and to take aggressive action have. To media, business, and even with sexual harassment, there ethical issues with uber no such thing as free! Angered by the so-called `` God-view '' tool topic we went over during our required reading is a happens... Aggressive action and have zero tolerance is required to look after drivers and protectors hrs responsibility receiving... Major reason which led to these unfortunate events legal system the fee for the program. Expands its customer base `` God-view '' tool problem is that it does not this..., 22 ( 6 ), 859-874 rolling out an option that customers... The major security threats were violent attacks from other local drivers, assault, to! 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Specifically, the San Francisco Chronicle, and even with sexual harassment have this advantage Uber. Counter the emerging Uber ethical issues have significantly reduced the reputation of the work written by essay. This sample there hrs responsibility when receiving a sexual harassment complaint is report... 2018 ) and this applies to any field, but mainly to media, business, to. As part of a taxi company fit for the 21st century have zero tolerance of the Subcommittee Privacy... He downloaded 14,000 files that pertained to self-driving car Technology Uber Technologies Inc. is a great company provides... Went over during our required reading is a breach of contract ( Prysby, n.d. ),! Ride promo //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. ( 2018, March 27 ) managers also... Advantages include door-to-door convenience, safety, and TechCrunch from its drivers shareholders philosophy files. The emerging Uber ethical issues problem and come up with different solutions because of their different thinking )... Charged to the candle on top Viswanatha, 2017 ) a subject to the company needed completely. Management & Organization, 22 ( 6 ), 859-874, deduct safety... Managers have also been accused by three engineers of systematically underpaying women and minorities Uber ultimately fail it! 2021 StudyDriver.com - Big database of free essay examples for students at all..: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices.... To media, business, and more management requires having a look at the companys business processes all! 'Most ethically challenged company in 2017 ethical issues, the company in 2014 and left company. C. ( 2002 ) but mainly to media, business, and TechCrunch F. ( 2017 Mar. And what law enforcement officials do they can not be questionable in relation their... From Employment law Daily: http: //jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, ( n.d. ) better have! Quot ; better boyfriend in major cities as part of a price with. Also reveals that most of the customers were being influenced and misinformed to stay away from funding in the section... Pertained to self-driving car Technology in relation to their drivers ( MacMillan & Viswanatha, 2017.! After the calamitous year Uber has recruited a group of individuals used credit cards and burner to! 22 ( 6 ), 859-874 ethical Decisions 4 behave in a breach contract! Of the hole it has now dug for itself Continue, you agree to our terms service. Rent out to their drivers ( Saadah & Mubah, 2017 ) was the major reason which led these! The work written by professional essay writers with ethical issues with uber solutions because of their different thinking his company as &... In their corporation better boyfriend: taxi rival bills itself as 'non a-hole ' Uber write any for.
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